FAQ

While we never want to cancel practices, the weather doesn’t always cooperate. We have standardized guidelines in place for when to make changes.

Heat: Heat index of 103F is a mandatory cancellation. The hotter it is, the more rest and hydration breaks we take.

Cold: <40F at start of practice is a mandatory cancellation

Lightning: 5 mile radius is a 30 minute shelter in place, if lightning is forecasted for more than 50% of practice we will cancel.

Due to the difficulty of scheduling coaches and permits, we do not guarantee makeup dates, however we try to accommodate as much as possible with group rides at alternative times or dates as our coaches are able and our permits allow.

Refunds depend on when they are initiated. Any refund request at least 10 days before the first practice of the scheduled session will be refunded 100%. Requests between 10 days and 24 hours before the first practice will be refunded 50%. Within 24 hours of the first practice or after the season starts there are no refunds offered.

A proper mountain bike with mountain bike tires and good, operating disc brakes and gearing is required.

No E-Bikes, single-speed, or strider bikes.

For Riders 10yo and up, a front suspension is a requirement.

We highly recommend trigger shifters over twist grip shifting.

The Cannonale Kids Trail is an excellent example for younger kids (<10yo).

Please see our sponsors at Conifer Bike Shop if you’re interested in ordering a bike for your rider.

Yes, we never want cost to be a barrier to entry, and we know cycling can be an expensive sport. If you are experiencing financial hardship, please reach out!